Andrei DANEASA » delayed luggage http://www.webxpert.ro/andrei Programming, database, security, Oracle, .NET, C#, PHP, Travel Tue, 18 Oct 2011 15:42:40 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Traveling with luggages on Air France – update http://www.webxpert.ro/andrei/2008/11/04/traveling-with-luggages-on-air-france-update/ http://www.webxpert.ro/andrei/2008/11/04/traveling-with-luggages-on-air-france-update/#comments Tue, 04 Nov 2008 08:13:06 +0000 andreiash http://www.webxpert.ro/andrei/?p=159 I just won a little battle with AF by getting the compensation for my delayed luggage and I am very proud of this.

First I tried to leave the proving documents at Montpellier airport. The lady from Luggage services kindly asked me to do this in Paris airport.

Second time, normally, I tried this at Charles de Gaulle airport. The lady there said that I need to do this in my country of residence, and gave me the contact details from Air France luggage services in Bucharest.

Third time I called Bucharest office where I was told to send them the documents by normal post, but they cannot guarantee anything, not even the fact they will receive them. I found this very strange and sent the documents by fast courier and got a registration number and their signature on receive.

After just 2 weeks I got an email telling that my receipts will be paid by AF, and in just 10 days I got the money in my account. Not much, I don’t really care about the money, the whole thing I did just as a principle and I suggest everybody do the same!

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