I went to Montpellier couple of weeks ago. Since there was no direct flight, I flew through Paris Charles de Gaulle airport. I heard about the high level of competence at Air France ground services, but thought that 2 and a half hours for connecting flight should be enough for my luggage.
I was wrong! I arrived in Montpellier but my luggage didn’t make it. After waiting around 30 minutes went to the Air France Baggage Service where it was a long queue. In almost one hour it was my turn. They said that were very sorry about the problem, it’s frequent when you have a connection on Paris Roissy Charles de Gaulle airport and my luggages are waiting in Paris for the next flight to Montpellier.
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